Terms of Service

Last updated: September 18, 2025

1. Acceptance of Terms

By accessing, browsing, or using our website, mobile application, or any other services provided by Viral Reels Creator (collectively, the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Service.

These Terms constitute a legally binding agreement between you and Golden Carrot Ventures - FZCO. We may update these Terms from time to time, and your continued use of the Service after such updates constitutes acceptance of the revised Terms.

2. Description of Service

Viral Reels Creator is a social media content analysis and creation platform that provides:

• Instagram reel and profile analysis tools
• Content performance insights and analytics
• Viral content discovery and trend analysis
• Content planning and calendar management
• AI-powered content suggestions and optimization
• Creator database and collaboration tools
• Content strategy recommendations

3. Eligibility and Account Registration

3.1 Eligibility

You must be at least 18 years old to use our Service. If you are under 18, you may only use the Service with the involvement and consent of a parent or guardian. By using the Service, you represent and warrant that you meet this age requirement.

3.2 Account Registration

To access certain features of the Service, you must create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate and current
• Keep your account credentials secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

3.3 Account Suspension and Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or any other reason we deem appropriate in our sole discretion.

4. Subscription Plans and Billing

4.1 Subscription Plans

We offer various subscription plans with different features and usage limits. Current pricing and plan details are available on our website. All fees are exclusive of taxes unless otherwise stated.

4.2 Billing and Payment

• Subscription fees are billed in advance on a monthly or annual basis
• Payment is due immediately upon subscription or renewal
• We use third-party payment processors (including Stripe) for secure payment processing
• You authorize us to charge your designated payment method for all fees
• Failed payments may result in service suspension or termination

4.3 Refunds and Cancellations

You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of your current billing period. We do not provide refunds for partial subscription periods, except as required by applicable law or at our sole discretion.

4.4 Price Changes

We reserve the right to modify our pricing with 30 days' notice. Price changes will not affect your current subscription period but will apply to subsequent renewals.

5. Credits and Usage Limits

Our Service operates on a credit-based system where different actions consume credits:

• Profile analysis and reel downloads
• Content analysis and insights generation
• AI-powered content suggestions
• Advanced analytics and reporting

Credits are non-transferable and do not expire during an active subscription. Unused credits from cancelled subscriptions will be forfeited.

6. Acceptable Use Policy

6.1 Permitted Use

You may use our Service for legitimate business and personal purposes related to social media content creation and analysis. You agree to use the Service in compliance with all applicable laws and regulations.

6.2 Prohibited Activities

You may not use our Service to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Engage in harassment, bullying, or hate speech
• Distribute malware, viruses, or harmful code
• Attempt to reverse engineer or hack our systems
• Use automated tools to scrape or download content excessively
• Share your account credentials with others
• Create fake or misleading profiles
• Engage in any activity that could harm our Service or other users
• Use the Service for competitive intelligence against us

7. Content and Intellectual Property

7.1 Your Content

You retain ownership of any content you upload, create, or generate using our Service. By using the Service, you grant us a limited, non-exclusive license to use, store, and process your content solely for the purpose of providing our services.

7.2 Third-Party Content

Our Service may analyze publicly available social media content. You acknowledge that such content belongs to its original creators and is subject to the terms of the respective social media platforms. You are responsible for ensuring your use of analyzed content complies with applicable laws and platform terms.

7.3 Our Intellectual Property

The Service, including its software, algorithms, design, and content (excluding user-generated content), is owned by us and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our Service.

8. Data Protection and Privacy

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of your information as described in our Privacy Policy.

9. Third-Party Services and Integrations

Our Service may integrate with or use third-party services, including:

• Social media platforms (Instagram, TikTok, etc.)
• Payment processors (Stripe)
• Analytics services (Google Analytics)
• Cloud storage and computing services

Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for the practices or content of third-party services.

10. Service Availability and Modifications

10.1 Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may temporarily suspend the Service for maintenance, updates, or other operational reasons with reasonable notice when possible.

10.2 Service Modifications

We reserve the right to modify, update, or discontinue any aspect of our Service at any time. We will provide reasonable notice of material changes that significantly impact your use of the Service.

11. Disclaimers and Limitation of Liability

11.1 Service Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR USE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless Golden Carrot Ventures - FZCO, its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates, without regard to conflict of law principles.

13.2 Dispute Resolution

Any disputes arising from or relating to these Terms or the Service shall be resolved through binding arbitration in Dubai, United Arab Emirates, in accordance with the Dubai International Arbitration Centre (DIAC) rules. You waive any right to a jury trial or to participate in class action lawsuits.

14. Termination

Either party may terminate these Terms at any time. Upon termination:

• Your right to use the Service immediately ceases
• We may delete your account and data after a reasonable period
• Provisions that should survive termination (including liability limitations and dispute resolution) will continue to apply

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and us regarding the Service.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15.3 Assignment

We may assign or transfer these Terms or our rights and obligations hereunder without your consent. You may not assign these Terms without our prior written consent.

15.4 Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.

16. Contact Information

If you have any questions about these Terms of Service, please contact us: